Bbd11's Privacy Policy

Bbd11 is an international-standard online gaming and betting platform built with Bangladeshi players in mind. Our Privacy Policy has been developed in accordance with global data protection standards.

This policy applies when you — visit the bbd11.bet website, download or use our mobile app, register or log in, make a deposit or withdrawal, or contact our support team.

If you have any questions after reading this policy, feel free to reach out to us at any time support@bbd11.betDrop us an email at — our team is always ready to help.

Bbd11 only collects information that is genuinely necessary to provide our services. We do not gather any data that isn't relevant to that purpose.

Information Collected at Registration:

• Full name (as it appears on your national ID)
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Address & Country
• Preferred Currency

What is collected during KYC verification:

• Copy of national ID or passport
• Selfie or live photo (if required)
• Proof of address document (utility bill or bank statement)

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Pages visited and time spent on site (session data)
• Transaction History & Gaming Records

Collected data is used solely for the purposes listed below and for no other reason.

We may use your information to send you personalized game suggestions, bonus offers, and relevant notifications based on your preferences. You can opt out of marketing communications at any time.

The bbd11 website and app use cookies and similar technologies to enhance your browsing experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled as they are essential for the site to function properly.
• Performance Cookies: To understand which pages are visited most and identify areas that need improvement.
• Functionality Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To analyze site usage. You have the option to turn these off.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

Bbd11 does not sell your information to any third party. However, certain data may be shared in the following limited circumstances:

• Payment Processors: Only relevant financial details are shared with approved payment gateways — including Mobile Pay and Nagad — to process transactions.
• KYC Provider: Your documents may be shared with a licensed KYC partner for identity verification purposes.
• Regulatory Authority: We are legally required to provide information to licensing authorities or law enforcement agencies when requested for legal reasons.
• Technology Infrastructure: Cloud servers and security service providers process limited data, and are bound by strict confidentiality agreements.
• Business Restructuring: In the event of a company merger or acquisition, your data may be transferred. You will be notified in advance if this occurs.

For any sharing beyond the above, your prior consent will be obtained. Under no circumstances will your data be used or sold for advertising purposes.

We keep your data only for as long as it's needed — once that purpose is fulfilled, it is securely deleted.

• Active Account: Data is retained for as long as your account remains active.
• After Account Closure: A minimum of 5 years' retention is required to meet AML and regulatory obligations.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Cookies & Session Data: Deleted at the end of each session, or retained for a maximum of 1 year.
• Support Contact: Retained for 3 years to account for potential dispute resolution.

Once the legally required retention period expires, your data is deleted automatically — no request needed. If you'd like it removed sooner, just get in touch with us.

You have full rights over your personal information. bbd11 respects and fully upholds those rights.

• Right to Know: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can ask us to stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your personal data in a standard, portable format.
• Right to Object: You can object to your data being used for marketing communications or profiling.

Bbd11 never collects data from anyone under the age of 18. Our platform is strictly for adults.

Age is verified at registration. If an underage account is detected, it will be suspended immediately and all associated data will be deleted.

If you believe your child is using our platform, please contact us immediately. We will take prompt action.

We use industry-standard technology and processes to keep your information secure.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Penetration Testing: Third-party experts are engaged to identify and resolve system vulnerabilities.
• Staff Training: All staff receive regular training on data handling practices.
• Restricted Access: Only authorized personnel have access to personal data.

That said, no online service can guarantee 100% security. We strongly encourage you to use a strong password and never share it with anyone.

Bbd11 may update this Privacy Policy from time to time. Details on the nature and process of changes:

• For significant changes, you will receive advance notification at your registered email address.
• Minor changes will be communicated via a notice on the site.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your remaining balance.

The date of the latest update is always displayed at the top of this page. To request a copy of a previous version, please contact support.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us.

• Email: support@bbd11.bet
• Live Chat: Click the chat icon at the bottom right of the site
• Response Time: Usually within 24 hours; up to 30 days for complex cases

Our dedicated privacy team takes your requests seriously. If you have any questions about how your data is protected, don't hesitate to reach out — we're always here.